Opifex Brief Try the demo For HVAC companies
Six questions. One dispatch report.Zero missed calls. Your customer scans a QR code and answers six guided HVAC diagnostic questions. You get a dispatch report with a pre-diagnosis and truck-load suggestions before the tech leaves the shop.
How it works No app store. No phone tree. Just a link.
1
Customer scans your QR code On your business card, truck wrap, website, invoice, or Google listing. Opens instantly in their browser.
2
Six guided questions Smart branching logic asks the right follow-ups. Audio recording captures sounds no phone call can describe.
3
Tech gets a dispatch report Pre-diagnosis, suggested truck load, urgency flag, and access notes. Delivered by SMS and email in seconds.
Your customers already have this installed. It's called a web browser.
See what your tech receives Walk through the intake your customer completes, then see the dispatch report it generates for your team.
10:20 PM ●●● WiFi
Helping Hands Heating & Cooling
Service Request
🔧
AC acting up? Tell us what's happening and we'll send the right tech with the right parts. Takes about 90 seconds.
Start service request Built for the trades Every feature solves a real problem that small service companies deal with every day.
🎙️
Audio recording A 15-second clip replaces 10 minutes of "what kind of sound is it?" on the phone.
📸
Data plate photo The customer snaps the equipment label. You know the make, model, and age before dispatch.
🚚
Truck load suggestions The report tells the tech what to bring. Fewer second trips. Pure margin.
⚡
Urgency flagging Hissing sounds, burning smells, and vulnerable occupants get flagged automatically.
🏷️
Your brand, your URL Customers see your logo, your colors, your name. It looks like your tool, because it is.
📱
No app download Works in any browser. Add to home screen for an app-like experience. Zero friction.
Fits where you already are One link. Put it everywhere.
Business cards
QR code on the back
Truck wrap
Every stoplight is a billboard
Website
Replaces your generic contact form
Google Business Profile
"Request Service" link. Works at 2am.
Post-service text
"Next time, skip the phone."
Invoice footer
QR code on every invoice you send
Simple pricing One plan. Everything included. Cancel anytime.
$49 .99 /mo
per company
✓ Branded intake page with your logo and colors
✓ Unlimited customer submissions
✓ Diagnostic pre-analysis and truck load suggestions
✓ SMS and email notifications
✓ Printable QR code assets
✓ Audio and photo capture
✓ Dashboard with full intake history
Try the demo first If it catches one job a month that would have gone to voicemail, it pays for itself.
Questions Everything you need to know before signing up.
What is OpifexBrief? +
Does my customer need to download an app? +
How do customers find it? +
What does the customer see after submitting? +
What does my team see? +
How accurate is the pre-diagnosis? +
What about emergencies? Gas leaks, burning smells? +
Can I customize the questions for my business? +
Is this just for HVAC? +
What does it cost? +
What if my customer would rather just call? +
Opifex Brief
Master Craftsman. Prepared.
A Madcow Venture Company product.
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