Opifex Brief For plumbing companies
Leak type, location, and shutoff status.Before the phone rings. Your customer scans a QR code and answers guided plumbing questions. You get a dispatch report with the leak type, affected fixtures, water heater age, and the right parts to load on the truck.
Try the HVAC demo to see how it works What your tech receives A structured plumbing dispatch report, delivered by SMS and email the moment a customer submits.
Tech Dispatch Report
Your Plumbing Company
MEDIUM
Just now
Customer
Jane Martinez 4821 W Thunderbird Rd, Glendale, AZ 85306(602) 555-0147 ยท Prefers text
Pre-Diagnosis
Water leak: Under kitchen sink
Supply line connection or P-trap failure. Check shutoff valves.
Suggested Truck Load
Basin wrench P-trap assortment Supply lines (3/8") Teflon tape Bucket and towels Shutoff valve (1/4 turn)
Plumbing diagnostic tree launching soon.
Try the HVAC demo to experience the full intake flow and dispatch report.
Built for plumbing diagnostics Every question is designed to narrow the diagnosis and load the right truck.
Active leak
Shutoff valve, supply lines, P-trap assortment
No hot water
Thermocouple, gas valve, heating elements
Slow drain
Drain snake, auger, drain cleaner, camera
Sewer smell
Wax ring, closet bolts, camera inspection
Running toilet
Flapper, fill valve, flush valve kit
Low pressure
Pressure gauge, PRV, pipe fittings
How it works No app store. No phone tree. Just a link.
1
Customer scans your QR code On your business card, truck wrap, website, invoice, or Google listing. Opens instantly in their browser.
2
A few guided questions Smart branching logic asks the right follow-ups. Audio recording captures sounds no phone call can describe.
3
Tech gets a dispatch report Pre-diagnosis, suggested truck load, urgency flag, and access notes. Delivered by SMS and email in seconds.
Your customers already have this installed. It's called a web browser.
Built for the trades Every feature solves a real problem that small service companies deal with every day.
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Audio recording A 15-second clip replaces 10 minutes of "what kind of sound is it?" on the phone.
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Data plate photo The customer snaps the equipment label. You know the make, model, and age before dispatch.
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Truck load suggestions The report tells the tech what to bring. Fewer second trips. Pure margin.
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Urgency flagging Hissing sounds, burning smells, and vulnerable occupants get flagged automatically.
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Your brand, your URL Customers see your logo, your colors, your name. It looks like your tool, because it is.
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No app download Works in any browser. Add to home screen for an app-like experience. Zero friction.
Fits where you already are One link. Put it everywhere.
Business cards
QR code on the back
Truck wrap
Every stoplight is a billboard
Website
Replaces your generic contact form
Google Business Profile
"Request Service" link. Works at 2am.
Post-service text
"Next time, skip the phone."
Invoice footer
QR code on every invoice you send
Simple pricing One plan. Everything included. Cancel anytime.
$49 .99 /mo
per company
โ Branded intake page with your logo and colors
โ Unlimited customer submissions
โ Diagnostic pre-analysis and truck load suggestions
โ SMS and email notifications
โ Printable QR code assets
โ Audio and photo capture
โ Dashboard with full intake history
See it in action If it catches one job a month that would have gone to voicemail, it pays for itself.
Questions Everything you need to know before signing up.
What is OpifexBrief? +
Does my customer need to download an app? +
How do customers find it? +
What does the customer see after submitting? +
What does my team see? +
What trades does OpifexBrief support? +
How accurate is the pre-diagnosis? +
What about emergencies? +
What does it cost? +
What if my customer would rather just call? +
Opifex Brief
Master Craftsman. Prepared.
A Madcow Venture Company product.
ยฉ 2026 Madcow Venture Company LLC. All rights reserved.